Shipping & Delivery

 

We know you are very excited and can't wait to get your order! Please click on the chat tool on the website or email us at Quashleysup@outlook.com if you can’t find the answer to your question!

 


    1. Shipping Regions & Timeframes

     

    We ship via DHL, UPS, Fedex, DPD and regional carriers to: All US states, Canada, all 27 EU countries, UK, Switzerland, Norway.

    Quick Facts 

    • USA Orders: Shipped from our US local warehouses.

    • European Orders: Shipped from our German warehouse.

    • Global Coverage: Fast shipping to over 27 countries.

    2. Shipping Costs & Free Threshold

    For US Customers

    Shipping Method Order Value Shipping Rate  Delivery Time
    Standard shipping  All Order $19.99 5~7 business days
    Expedited shipping  All Order $29.99 2~3 business days
    Expedited shipping VIP Order Free 2~3 business days

     

    For EU Customers

    Standard Shipping (from Germany)

    2–10 business days

    3. Order Processing & Tracking

     

    Processing Time:
    Orders ship within 24hrs on weekdays, extended to 48hrs during peak season (May-Sep).

    Tracking:
    Email with DHL/UPS tracking link sent upon shipment. Real-time updates via "My Orders" portal.

     

    4. Returns & Lost Packages

     

    Return Shipping:
    Customer pays for non-defective returns. Keep original packaging (compression bag + box).

    Lost Package:
    Free replacement or full refund within 48hrs after carrier confirmation.